Chapter Twelve: The Five-Star Experience | New York, NY

We all know that patients don’t want to visit the dentist. In fact, unless they have a toothache, a dental visit would be dodged at all costs. We know it’s necessary in order to maintain a healthy smile, so how do we entice them to keep those appointments regular? For Dr. Rosenthal, he and his staff provide their patients with the five-star treatment. What does that entail? Well, for Dr. Rosenthal, it’s a top-to-bottom experience with the patient centerstage.

Firstly, it is in the attitude. Dr. Rosenthal compiles a staff of people that not only provide fantastic patient care, but also go above and beyond what you would come to expect from a typical dental office. You will be interviewed about your needs and wants. You will have a thorough explanation of what to expect from your visit. You will be welcomed with a smile and an answer to any question or concern you may have.

Next, comes the amenities. A typical dental office is not what you’ll find here. In fact, it will remind you more of a five-star hotel room than a dental office. Would you like a cozy blanket or a lavender eye mask? How about lip balm or a cool beverage? Yes, these are the things you can come to expect from this top-notch dental office.

Dr. Rosenthal grew up with parents that instilled a strong sense of pride, passion kindness and respect. He has used their life lessons to give his patients the ultimate in dental care. We should all have this attitude about the work that we do.

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